Terms

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Terms & Conditions

Metaphysicality Inc Store  

 


Payment Methods Accepted  

Shopify Payments Gateway

Payments for our site are accepted through Shopify; and thus you may choose to pay by Visa, MasterCard, and American Express through their services.

 And

PayPal

Metaphysicality Inc Store accepts PayPal payments through Shopify's payment gateway.   

Charging Sales Tax 

Metaphysicality Inc Store must charge Massachusetts sales tax on orders made that are to be sent to Massachusetts. Customers are themselves responsible for any and all sales tax on items shipped elsewhere within the United States or internationally. 

Acceptance of Orders 

Metaphysicality Inc Store retains the right to opt not to accept and process an order for any reason.  

Typographical and Other Errors 

If you are aware that there is a typographical error, a pricing error, or any other type of error on our store site, please let us know so that we can correct it. 

Price Updates 

We retain the right to change the prices of any and all items that we carry. Prices are subject to change without prior notice. Prices listed for store items will be the most accurate and current ones available.  

Backorder Policy

USA Domestic Customers: When an item is put on backorder at Metaphysicality Inc Store, we will ship it out to you as soon as it comes in. But if the value of the merchandise is below $5.00 USD we will remove the missing item from your order and refund it. No International Backorders: If an order is to be mailed anywhere other than within the United states, the missing item will be cancelled and the rest of your order will be mailed out.  

Order Assessment

We ask that you please take the necessary amount of time to properly check your order. Be sure to look for small items such as earrings and such, in the corners of the box or inside of larger items. 
 
If there is damage or if there are items missing, contact us to let us know as soon as possible. Use the form on our contact page. Include your name, address, invoice number, the names of who picked and who packed (should be noted on the slip in your package). We will likely ask you to email a photo. If applicable you will be asked if you want a replacement item, a store credit, or a refund.  

Return Policy

Contact us via our contact page if you wish to make a return. Note: We do not process refunds on spirit conjures. When your return has been agreed to you will be issued an RMA number. All returns must have an RMA number. Returns are generally only accepted if item is damaged or defective. If you wish to return an undamaged item you will be charged a 20% restocking fee. You will be responsible for the return shipping fee (the original shipping fee cannot be returned). 
 
Returned packages should have "RETURN with RMA#" clearly printed on the outside. Place the RMA number referred to inside the package, so that your account can be identified and credited. 

In most cases, Metaphysicality Inc Store will pay standard return shipping for returns on items received with damages or defects (but the original shipping fee cannot be refunded). Such cases are discussed as unique instances, there is no set one way that it is done. We strive to be fair in all cases.
 
Metaphysicality Inc Store accepts returned items that are in original condition, with a return requested within two weeks of receipt of item. Items (including oils) not in their original container will not be refunded. If you make a return and the item you have returned is not in original condition and/or is not resalable, we will in that case not refund the item and will charge for returning it to you, and will add a handling fee of $2.00 USD. Refused items awaiting payment to qualify for return shipment, will be held for only two weeks before being disposed of. 
 
An additional $13.00 USD charge will be applied for a change of address or location change made after an order reships.
 
Items listed as discontinued cannot be refunded.
 
Filing of damage claims or missing package claims with the shipping provider (UPS, US Postal Service, FedEx, etc.) will become the responsibility of Metaphysicality Inc Store's staff.   

Privacy Policy

Your purchase with us is taken as your agreement to allow us to send you the occasional informative email. Metaphysicality Inc Store does not share our customers' personal and identifying information including emails, phone numbers, or mailing addresses with anyone not part of our business. We do not wish to send you spam mail or unwanted mailed or emailed advertising. At times we may send out a newsletter to notify customers of new items, sale items or discounts; but at any time those not wanting to receive such emails can easily opt out by clicking the unsubscribe button at the end of the email.    

International Orders and Your Region's Laws

It is the customer's responsibility to understand and pay for all import fees and charges required by Customs & Duties, concerning packages ordered and shipped internationally. FedEx and UPS may issue brokerage fees - we have no control over that. Their fees are billed in addition to any duty, taxes and shipping charges. Brokerage charges are the buyer's responsibility to pay.
 
All items sold and distributed by Metaphysicality Inc Store are legal to sell and distribute. And with that said, it is the responsibility of each customer to be aware of their local laws that govern receiving these items. If packages are confiscated or destroyed due to receiving an item in a region where it is not legal, that is the customer's responsibility. If the package is returned to our store in such an instance, the original shipping plus the return fee and any other fees will be deducted from any money to be returned for the purchase.   

Our Shipping Policy

Metaphysicality Inc Store utilizes the shipping services of the US postal service, FedEx and UPS. Our rate calculator as we open the store shows the most cost effective methods only. The rate offered will be based upon a flat rate average per shipping zone. As time goes on, rates for expedited delivery may be added. 
 
The methods offered will vary according to the availability of services at the time your order is made, and of those, which offer delivery to your location. Shipping fees are based upon the packaged weight of your order, the shipping method chosen, and the delivery cost from the warehouse to the delivery destination.
 
Most orders will be shipped within two business days (48 business hours), if items are in stock. An order cannot be changed once packaged. We do not allow cancellation of orders once they have been shipped. If you choose to refuse the package once it arrives, you can do that. If you refuse a parcel, once we have received it we will refund you; but both the original shipping fee and the return postage fee apply, and if there are remaining funds they will be credited back to you. 
An additional $15.00 USD fee (per box) will be charged for a change of address, if it is made after your order ships. 

Note that shipping terms differ for spirited and spelled vessels from our other shipping terms. This is because some of them ship from Canada. For further info consult our shipping page and our spirit & entity listings.

Absolutely No Refunds on Spirit Conjures.